Hostway

HostWay has a solid reputation in the North American market since 1998, serving around 600,000 clients with more than 400,000 registered domains. They are known for providing high-quality services and supporting well-known clients like Coca Cola, Bank of Montreal, McGraw Hill, and Disney.

HostWay offers 24/7 phone and email support to all clients regardless of their hosting plans. Their technical support team is skilled at quickly resolving most issues and escalating complex problems promptly to avoid prolonged outages.

HostWay primarily focuses on Unix-based hosting and provides a website creation tool called 'Bespoke' as well as a free SiteBuilder suite. They also offer an e-commerce platform for businesses to operate directly from their websites.

HostWay claims a 99.9% uptime guarantee and performs regular automated backups to ensure quick recovery in case of hardware failures. Some users have reported receiving invoice credits promptly for any service disruptions, reflecting their customer service commitment.

While HostWay's shared and VPS hosting plans are on the higher side, the cost is justified by the quality of features and reliability provided. They also offer a 30-day money-back guarantee, allowing users to try their services without financial risk.