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Simple Servers specializes in hosting solutions primarily for e-commerce clients, with a strong focus on Magento services. They offer various hosting packages from shared hosting to dedicated servers to fit different needs.

Simple Servers is located in Studley and operates a Tier 4 data center, which includes multiple network connections, redundant power supply, continuous monitoring, and 24/7 onsite security. They own both the data center and all the associated hardware.

Simple Servers provides a dedicated support team that actively monitors hardware to preemptively identify issues. They offer live support through phone and chat, as well as email and ticketing systems. There is also an extensive knowledge base and how-to guides for customers who prefer self-help.

Each hosting package includes features such as cPanel, one-click installations for various content management systems, and support for platforms like PHP, Ruby on Rails, Perl, and CGI. They also provide OpenCart optimized for Magento installations.

While Simple Servers has a wide range of packages that may seem overwhelming to newcomers, their customer service team is helpful and genuinely interested in assisting customers to find the right plan, making it a good choice for those looking for guidance.