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247RACK

247RACK

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Overview

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Frequently Asked Questions

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What types of hosting services does 247RACK provide?
247RACK offers VMware managed hosting, colocation, dedicated servers, VMware Cloud Hosting, disaster recovery solutions, backup and replication services, storage solutions, and virtual desktop solutions.

Where are 247RACK's data centers located?
247RACK has data center presence in New York and other locations, ensuring regional availability and reliability.

What ensures the uptime reliability of 24/7 Rack's hosting services?
24/7 Rack guarantees a 100% uptime Service Level Agreement (SLA) and has designed its data centers and network infrastructure with redundancy through multiple entry points for fiber links and vendor collaboration to minimize outages.

What hardware and network equipment does 24/7 Rack use for their servers?
24/7 Rack uses Dell-manufactured servers featuring Intel or AMD processors, with Cisco gigabit routers and switches, and maintains a Level 3, SAS-70 Type II compliant status for quality assurance.

Does 24/7 Rack provide customer support?
Yes, 24/7 Rack offers around-the-clock customer support with a team of experts ready to address and resolve any hosting issues promptly and effectively.