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BigCommerce

BigCommerce

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Overview

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Ease of Use

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Customer Support

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Features

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Performance & Uptime

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Hosting Plans

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Frequently Asked Questions

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What level of uptime reliability does BigCommerce hosting offer?
BigCommerce asserts an uptime reliability surpassing industry standards, with figures around 99.7% to 99.8%, ensuring dependable website availability.

How secure is hosting with BigCommerce?
BigCommerce offers Level 1 PCI compliance, maintaining rigorous security protocols that are regularly assessed every three months to provide a secure and stable hosting environment.

What kind of customer support does BigCommerce provide for hosting services?
BigCommerce excels in customer support by offering 24/7 availability through phone, live chat, and email, along with resources like BigCommerce University with tutorials and community forums.

What additional features does BigCommerce hosting include?
Beyond hosting, BigCommerce provides a web builder, analytics, monitoring, software templates, and a robust server network with a content delivery network for faster page load times.

Is BigCommerce hosting suitable for small business eCommerce websites?
Yes, BigCommerce is a compelling option for small businesses thanks to its secure hosting, strong infrastructure, and integration with eCommerce tools, making it ideal for online stores.