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Brightbox

Brightbox

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Overview

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Hosting Plans

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Frequently Asked Questions

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What makes Brightbox ideal for Ruby on Rails developers?
Brightbox is tailored specifically for Ruby on Rails users, providing quick deployments, scalability, competitive pricing, and knowledgeable support agents specialized in Ruby on Rails, allowing developers to focus on their websites rather than server setup.

What backup options does Brightbox offer?
Brightbox offers a flexible backup schedule allowing data backups twice daily with a retention period of six months. Users can request flexible restores anytime by contacting the help desk.

What are the key features of Brightbox hosting plans?
Brightbox offers five plans from Nano to Large, including features like RAM ranging from 384MB to 6.1GB, storage from 10GB to 50GB, monthly bandwidth from 100GB to 1600GB, and included tools like Passenger and New Relic. Plans allow for upgrades, downgrades, and come with a 30-day money-back guarantee.

How is Brightbox customer support structured?
Brightbox provides comprehensive support with email, phone (for UK customers), and ticket submission options. Their support team is knowledgeable in Ruby on Rails, ensuring high-quality assistance. Their website also includes a blog, Wiki, and FAQ section for additional help.

Can I get full control over my server environment with Brightbox?
Yes, Brightbox offers users complete control over their server environments, including root access, enabling installation and adjustment of necessary tools. The hosting ensures redundancy in power systems and 24/7 monitoring to prevent power loss and maintain uptime.