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Media Temple

Media Temple

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Frequently Asked Questions

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What types of hosting plans does Media Temple offer?
Media Temple offers a wide range of hosting plans including managed WordPress hosting, shared hosting, VPS (both self-managed and managed), dedicated hosting, and AWS cloud hosting options.

Is Media Temple suitable for beginners?
Yes, Media Temple is suitable for beginners, offering free WordPress installations, 24/7 support, comprehensive hosting guides, forums, and helpful tools like Sidekick Walkthroughs to assist with website setup and management.

How reliable is Media Temple in terms of uptime and performance?
Media Temple maintains an impressive uptime rate close to 99.9% for most plans, with a guaranteed 99.99% uptime for managed, VPS, and dedicated hosting plans. Their unique 'Grid' architecture ensures consistent performance and fast loading times even during peak traffic.

What customer support options are available with Media Temple?
Media Temple provides year-round customer support accessible via chat, Twitter, phone, and support requests. They also maintain a comprehensive resource center and an active community forum for additional assistance and learning.

Can advanced users customize their hosting environment with Media Temple?
Yes, advanced users can access command line administration, full root access on self-managed plans, choose from various operating systems (Debian, CentOS, Linux), and benefit from features like Git version control, and secure SSH and SFTP access.