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Frequently Asked Questions

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What types of hosting services does Rax offer?
Rax provides a wide range of hosting services including shared hosting, cloud hosting (public, private, and hybrid powered by VMware), dedicated servers, and colocation options tailored for businesses of all sizes.

What makes Rax's hosting services reliable?
Rax guarantees 100% uptime with a service level agreement, utilizing cutting-edge hardware, redundant power and networking in a tier 4 datacenter, ensuring maximum stability and continuous availability for clients.

Does Rax offer support for their hosting services?
Yes, Rax provides continuous technical support through phone and online messaging, with a knowledgeable team ready to assist. They also offer a comprehensive knowledge base in English and Danish for self-help.

Can I customize my hosting resources with Rax?
With Rax's cloud hosting solutions, you can flexibly adjust CPUs, memory, and storage without downtime, allowing for scalable hosting particularly suited for critical systems and growing businesses.

Are Rax's hosting plans affordable?
Rax offers competitive pricing with entry-level shared hosting starting at €1.49 per month, colocation services between €69 to €89, and dedicated servers beginning at €140 monthly, making it a great value considering their extensive features and high service quality.