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客户支持
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性能与正常运行时间
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常见问题
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Brightbox is tailored specifically for Ruby on Rails users, providing quick deployments, scalability, competitive pricing, and knowledgeable support agents specialized in Ruby on Rails, allowing developers to focus on their websites rather than server setup.
Brightbox offers a flexible backup schedule allowing data backups twice daily with a retention period of six months. Users can request flexible restores anytime by contacting the help desk.
Brightbox offers five plans from Nano to Large, including features like RAM ranging from 384MB to 6.1GB, storage from 10GB to 50GB, monthly bandwidth from 100GB to 1600GB, and included tools like Passenger and New Relic. Plans allow for upgrades, downgrades, and come with a 30-day money-back guarantee.
Brightbox provides comprehensive support with email, phone (for UK customers), and ticket submission options. Their support team is knowledgeable in Ruby on Rails, ensuring high-quality assistance. Their website also includes a blog, Wiki, and FAQ section for additional help.
Yes, Brightbox offers users complete control over their server environments, including root access, enabling installation and adjustment of necessary tools. The hosting ensures redundancy in power systems and 24/7 monitoring to prevent power loss and maintain uptime.